Please click the below 'CREATE MY RETURN' button in order to start your return/exchange.

CREATE MY RETURN/EXCHANGE

 

Returns Policy 

We guarantee to refund any items (excluding swimwear & underwear bottoms) that you are not completely happy with when returned to us in an unused and saleable condition within 28 days of delivery. Refunds will be at the original purchase price excluding the initial delivery charge, and will be made to your original method of payment within 10-14 working days of receiving your return at Luxe To Kill HQ.
PLEASE NOTE: Your return may take a little time to get back to us in the UK so please allow at least 10 working days travel time BEFORE our process time of another 10-14 working days.  
15% Returns Bonus - Should you wish to receive your refund as store credit, you will not only be credited with the value of the item(s) returned, but you will also be credited with an additional 15% to use anywhere on store!
I.e If you choose to return item(s) worth £100, you will receive £115 to use on site via store credit!

Please note that some swimwear and underwear bottoms (e.g thongs, briefs, swimwear briefs) are non-returnable due to hygiene reasons if the hygiene sticker has been removed, this does not affect your statutory rights.

US Returns - Please note there is a deductable label fee of approx $26 (£22 GBP) if our pre-paid returns label is used to make a return.

If for some reason you are having any trouble at all with your return, please get in touch with one of our friendly team at info@luxetokill.com and they will be more than happy to help via email.

 **PLEASE NOTE THAT NO RETURNS/REFUNDS OR EXCHANGES ARE ACCEPTED ON SAMPLE SALE/OUTLET PRODUCTS**

 

Exchanges

Please note we no longer accept exchanges, if you wish to receive another item, you may return any current item(s) you have for a full refund and re-purchase the item you need online.

 

Contact

If you have any issues at any time and you need to get in touch, please email info@luxetokill.com . We will endeavour to respond within 12 hours or sooner.